Frequently Asked Questions

How long does shipping take?

Prices and delivery times depend on the delivery method you choose. Delivery times vary depending on the destination.

Do you ship within the United states?

Yes, we currently ship within the United states.

Will I receive a tracking number?

Yes, Once your oder is shipped, you will receive a tracking number by email.

How do I request a return?

Please contact us at support@dikastudio.com.

What are the conditions for a return?

Items must be unworn, unused, and in their original packaging.

Do you accept returns?

Yes, we accept returns within 30 days of delivery. Items must be unworn and in original condition.

What payment methods do you accept?

We accept visa, Mastercard, American express, PayPal and other secure payment methods.

Is my payment information secure?

Yes, all payment are processed through secure, encrypted payment gateways.

Are your shoes true to size?

Yes, our shoes follow standard US sizing. If you are between sizes, we recommend sizing up.

Do the colors look exactly like the photos?

We make every effort to display colors accurately, but slight variations may occur due to screen settings.

How can I contact customers support?

You can contact us at contact@dikastudio.com.

Can I modify or cancel my oder after placing it?

Orders can only be modify or cancelled within 12 hours of purchase. Please contact us as soon as possible.